The client is a provider of AI-powered analysis. Through their consumer-led platforms, they gather data, analyze them, and provide insights to take strategic business decisions. The client’s software team makes use of technology and innovation to integrate businesses’ platforms with their customized AI-driven backend so that the businesses will get one source to know the customers.
Our client provides a range of specialized services such as audience analysis, brand experience monitoring, media landscape planning, growth engine design, etc. Featured in several leading tech and business magazines, the client’s company has received numerous prestigious awards over the years, such as – World Economic Forum’s Technology Pioneers, Deloitte Fast50, MRS Best Innovation, LinkedIn Top Startups, and many more.
The client inquired about Data Entry Outsourced (DEO) through the web, and after learning about our years of data entry, data conversion, and data processing services, they wanted to partner for their new project. The project was about form processing of close to 30,000 forms every week. The task involved verification and processing of all the forms within 24 hours.
As the processing of over 30K forms needs to be fetched from the client’s web portal every week, verify them and validate them for approval – all within 24 hours, it required a stringent process. Moreover, the client had requested at least 98% accuracy of the deliverables. To overcome these challenges, DEO’s leadership team formed an experienced team of data entry operators and placed a multi-level QC process.
For the timely delivery of the project, DEO formed a dedicated team of 30 data entry specialists, three team leaders, and one project head. The QC process was assigned to 10 QC experts and 1 QC lead. The process for the project was as follows:
The biggest project takeaways for the client were the zero-defect delivery from Data Entry Outsources as required. Also, the client appreciated DEO’s proactive measures in the process of a communications part not to miss even a single delivery deadline.
If you have any data processing or data entry requirement that requires utmost precision, contact DEO, and avail our specialized services.