The client is an American firm dealing with the legal and liability of real estate companies. Established in the 1980s, the company has been in the industry for a long time and has seen the construction and real estate industry blossoming over the years. Over the last three decades, the client has formed a highly experienced team of legal and operational experts that specializes in analyzing the environmental effects on structures.
As a leading environmental consulting services provider to numerous real estate companies across the world, our client has a decorated track record all these years – never failed to complete any contract or nor showed an inability to provide the services in their scope.
The client was looking for a reliable data entry service provider with an in-house team to handle their high-value data validation, structuring, and data entry project. Learning about Data Entry Outsourced (DEO) from the web, the client found out about our range of services –data conversion, form processing, CRM data entry, ERP data entry, and more.
The project that the client was handling was about lead contamination report preparation by collating information from different credible sources provided by the client. For this, the client also has the requirement of domain-specific knowledge. The client wanted our team to go through the input source documents provided by them and organize the information in a specified way, which would help the client prepare different reports.
Though it seemed like a usual data structuring and data entry project, in the beginning, the niche nature of the industry data that the client wanted us to deal with was challenging. Following are a few challenges faced by DEO’s team, which we overcame with a bit of research and training:
The process following this data entry project involved extensive training of all the five data entry operators. The process outline for the project was as follows:
The client was satisfied with Data Entry Outsourced’s ability to incorporate different processes into a single workflow. Indeed, our data entry team’s ability to adapt and learn industry-specific information to error-free deliverables was the biggest takeaway for the client.